Strategic Consulting

An environment of a contemporary company is constantly changing. Progressing technological development, changing trends and consumption growth require from companies strategies aimed at effectively meeting their objectives. A throughout strategy should efficiently manage the company’s resources in order to its create competitive advantages. Additionally, it should specify the company’s optimal development direction in the current micro and macro environment.

Where to look for growth possibilities? Which areas of activity are most attractive? What should we give up? Should we focus on the company core activity and competences or should we diversify? These are just a few from a vast number of questions that will be answered while determining an efficient company strategy.

Within the strategic consulting area, Sofrecom Polska Consultants will help to:

• Develop and implement a strategy that optimally utilizes the resources, expertise and know-how of the company, and that is optimally adapted to the company’s environment. Before a strategy is developed, we run numerous studies, i.e. an environment analysis, company’s potential analysis, strategic objectives identification, market segmentation, selection of marketing mix tools, and market positioning. Basing on the conducted analysis, we define a strategy enabling the company fully meet its objectives. Our consultants can also participate in the implementation of the defined strategy.
• Conduct the post-merger integration, integrating the individual functions of a company enlarged in a process of a merger or acquisition. Within the defined strategy, we offer consulting as regards:
  • Formation of a new organizational structure
  • Definition of new processes
  • HR transformation
  • IT Transformation
  • Change management
  • Project management, etc.
    

The abovementioned services may also be offered for organizations changing their capital group structures, as the achievement of synergies in this process requires a well-executed operational reorganization.

• Manage the Value of the Firm, implementing a long-term strategy aimed at maximizing return on equity for the company owners/shareholders while, simultaneously, keeping balance between the employee and Customer satisfaction, and optimizing cash flows. Depending on the strategic objectives of the management, our activities focus either on the sources of value of the firm formation or on their utilization in order to increase the company’s value.
  

Management via Processes (BPM)

Business processes, understood as operational activities and management elements supporting such processes, are present in each company. The effective day-to-day company management requires the knowledge of the business processes in place. However, only the proper management of the knowledge enables to arrange it properly and allows it to facilitate the company’s effective functioning within the market environment.

Business Process Management enables the entire enterprise to operate smoothly and efficiently. It provides all process participants (employees, management staff, administrative support units) with the knowledge that assigns responsibilities for individual tasks to specific people.

BPM defines the processes hierarchy, interdependencies among processes, and the responsibility for the results. BPM enables quick adaptation of current company’s activities to the changing external (legal, administrative or business) or internal (handling of new products, optimization of current operational activities) conditions.

Sofrecom services
Sofrecom Polska’s support in the area of Business Process Management refers to four business areas, i.e. arrangement of process hierarchy, designing of target processes, determination of monitoring principles, and optimization of business processes.

• In the area of process hierarchy arrangement, we define the scope of the current process activities. We create the structure of interdependencies and responsibilities for all processes, i.e. the processes architecture. We adjust the architecture to the strategy the company follows and to its area of activity .
  

• In the area of process designing, we first present operational process solutions, and then with the help of dedicated IT solutions we simulate the process flow, showing how the designed process will alter at changing parameters.
  

• In the area of process monitoring, we design and implement a system (using IT tools) enabling the evaluation of the efficiency of selected processes’ (by dint of a structure of appropriately selected indicators). The evaluation can be conducted both in the real time monitoring mode as well as in a manner enabling periodic assessment of process productivity (e.g. cyclical reports).
  

The monitoring area also includes the emergency procedures, activated in the case of exceeding the acceptable, critical indicator levels, aimed at the immediate reduction of the indicators to the desired level..

• In the area of process optimization, we lead and support the Customer in activities aimed at ensuring the optimal process flow. Optimization involves the application of proven and recognized methodologies such as Six Sigma, Riva or Lean Management.

  Gain of Productivity / Optimisation
  

Experience
Sofrecom Polska has expertise and long-standing experience in the areas related to the implementation of Business Process Management elements.

Our specialists have successfully performed BPM projects in the financial, manufacturing and telecommunications sectors.