Quality Management
Nowadays, the Quality Management has become one of the basic tools to optimize the company operation in all areas of its business activity.
Increasing the efficiency of the organization processes and establishing control mechanisms, a quality management system leads to significant cost minimization, customer satisfaction growth or risk management effectiveness growth. By virtue of its definition, the system leads to the permanent self-improvement of an organization.
Services of Sofrecom Polska
In the area of quality management, our Customers are offered services referring firstly to the identification of business processes, secondly the identification and analysis of the needs connected with the preparation and planning of a quality management system, and thirdly the assistance and support in implementation of quality management system. Additionally, we deliver trainings aimed at preparing the management staff to the implementation, monitoring and updating of the quality management system.
ISO 9000 standards series
The range of our consultancy services in the area of quality assurance are based on the ISO 9000 standards family, including:
- ISO 9000 – Fundamentals and terminology – the presentation of the terms and terminology applicable in quality management.
- ISO 9001 – Requirements – the specification of the requirements, which a company needs to meet to adapt its activity to the assumptions of the standard, and to obtain a certificate.
- ISO 9004 – Guidelines for performance improvements – the information for senior managers regarding the quality assurance area, which creates a structure helping increase operational effectiveness by the application of counterbalances to the Customer requirements, and by the holistic view at the processes executed at the company.
The family of ISO standards was established by the International Organization for Standardization ISO. The ISO standards guarantee that the quality-influencing operations performed within the organization are effectively planned, regularly documented and supervised. Moreover they assure the company’s business processes follow the requirements of the standard and the customers’ expectations.
Our Consultants’ skills
Our consultants have skills and expertise in the field of planning and implementing quality management systems, confirmed by numerous certificates and long-standing experience in the execution of projects in this area.